pkjok's commitment to responsible gaming
Know your limits, stay safe — the protection and mental well-being of every player on pkjok is our highest priority.
What is responsible gaming and why does it matter
pkjok believes that online gaming is a form of entertainment — and it is at its best when enjoyed in a controlled and mindful way. Responsible gaming means not only understanding your budget, but maintaining full control over your emotions, time, and money.
When gaming starts causing stress instead of enjoyment, that is the time to recognise that something needs to change. pkjok is always ready to support you on that path. Our platform includes tools that help keep you informed and protected.
Important: pkjok is for players aged 21 and above only. Account registration or participation in gaming by minors is strictly prohibited.
Signs of problematic gaming
If you notice any of the following signs in yourself, it is time to be careful — please contact pkjok's support team:
- Placing increasingly larger bets to try to recover lost money.
- Hiding your gaming activity from family or friends.
- Continuing to play while neglecting daily responsibilities, sleep, or relationships.
- Spending most of your salary or savings on gaming.
- Repeatedly trying to stop playing but failing to do so.
- Feeling anxiety or emotional distress while playing.
General tips for safe gaming
To play responsibly, keep a few key points in mind at all times. Set a fixed budget before each session and do not play beyond it. Never think of gaming as a source of income — it is entertainment only. Take breaks, spend time with family and friends, and pay attention to your other interests as well.
Tip: Set aside a fixed amount each week for gaming and stay within that limit. This helps protect your financial security.
pkjok's protection tools
pkjok provides several effective tools directly in your account to help you keep your gaming under control.
Setting a deposit limit
You can set a maximum limit on your daily, weekly, or monthly deposits. Once set, this limit cannot be easily changed — it protects you from overspending.
Taking a time-out break
If you feel you need a short break, take a time-out ranging from 24 hours to 30 days. During this period, logging in to your account or gaming will be completely disabled.
Long-term self-exclusion
If you need a longer break from gaming, choose self-exclusion. This applies from 3 months up to a permanent deactivation of your account.
Loss limit setting
Set a limit in advance on the maximum amount you can lose within a given period. Once that limit is reached, pkjok will automatically stop your session.
Session time control
Set a maximum duration for each gaming session. When the set time is up, pkjok will automatically send you a reminder to take a break.
24/7 support team
pkjok's support team is always by your side for any issue. Reach out via live chat or at [email protected] in Bengali — day or night.
How to activate protection tools
Follow just a few steps to activate any protection feature on pkjok.
Log in to your account
Go to pkjok's login page and access your account.
Open Account Settings
Click the profile icon and navigate to "Account Settings" or the "Responsible Gaming" section.
Choose the tool you need
Select whichever option you need — deposit limit, time-out, loss limit, or self-exclusion.
Set the amount or duration
Enter the limit amount or break duration and confirm. The change will take effect immediately.
Contact the support team
If you have trouble changing the settings yourself, email [email protected] or ask for help via live chat.
Age verification and protection of minors
pkjok strictly ensures that only players aged 21 and above can create an account and participate in gaming on the platform. Age verification must be completed at the time of account registration.
If an underage member of your household uses your device, make sure to:
- Fully log out after every session.
- Do not share your password.
- Use parental control software on your device.
- Hide shortcuts to the pkjok app or website.
If you suspect that a minor has used your account, notify us immediately at [email protected]. We will act promptly.
The path to recovery from gaming addiction
Gaming addiction is a real issue and there is nothing to be ashamed of. Seeking help at the right time is a sign of courage. At pkjok, we do not judge — we stand by you. If you feel that gaming is having a negative impact on your life, then:
- Speak directly with pkjok via live chat.
- Share the details with us at [email protected].
- Activate self-exclusion and seek professional advice.
- Talk it over with family or a trusted friend.
pkjok's support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Frequently Asked Questions
Enjoy pkjok safely
Play responsibly and have fun — cricket, slots, casino, and much more is waiting for you on pkjok. If you have more questions, check our FAQ.